Note just humans
—
your AI voice agents
get scored too.
CALLAII Pro scores responses from your human agents and AI agents against the same quality framework. Turn approved evaluations into one-click training data — ALPACA, ChatML or JSONL. Fine-tune your own model on your own real operational data.
#48291
May 22, 2026
Human
4.8
✓ approved
#48292
May 22, 2026
AI Voice Agent
4.6
✓ approved
#48293
May 22, 2026
Human
4.9
✓ approved
#48294
May 23, 2026
AI Voice Agent
3.2
✓ rejected
#48295
May 23, 2026
Human
4.7
✓ approved
#48296
May 23, 2026
AI Voice Agent
4.4
✓ approved
Collect, approve, train.
Every day, operational data flows in and — with supervisor sign-off — becomes clean training data. Your own LLM grows on your own floor.
Collect
Every call (human agent + AI voice agent) is scored in a single panel. Soft-skill rubric + industry weights.
Approve
The supervisor approves or rejects to surface only high-quality examples. Built-in appeal mechanism for a second pass.
Train
One-click export in ALPACA / ChatML / JSONL. Fine-tune your own voice agent LLM on your own data.
Three formats, one click.
Your approved evaluations export ready-to-train in all three standard formats of the LLM ecosystem.
ALPACA
Standard for instruction-tuned LLM training
ChatML
OpenAI-compatible multi-turn dialogue
JSONL
General-purpose line-based training data
If you develop AI voice agents, CALLAII Pro was written for you.
In-house voice agent teams
You're training your own voice agent model and need real-world data from the floor. CALLAII Pro turns approved human and AI voice agent responses into clean training data.
Enterprise operations leaders
Running multiple AI voice agents? See which model actually performs — on an objective, side-by-side score.
Data science researchers
Access to Turkish contact center datasets was always a wall. Now you can generate a KVKK-compliant, anonymised dataset from real operations on demand.
Impact measured in the field.
A world first, still the only one.
The world's first product to score human agents and AI voice agents on the same framework — and turn that scoring straight into training data.
Three products, one ecosystem.
CALLAII Assistant
Post-call coaching for every agent, an advisor for the supervisor, a strategic partner for management. A 17-module, role-based AI assistant.
CALLAII Edge
Run CALLAII on your own servers. Call recordings never leave the organisation. ~12 ms inference, starts at 16 GB GPU. KVKK / GDPR / DSGVO compliant.